Track your order
Welcome to the RigidSpan order tracking page. Once your order has been processed and shipped, you will receive a shipping confirmation email with your tracking number.
To check the status of your shipment, enter the tracking number provided in your shipping confirmation email. Tracking updates may take 24 to 48 hours to appear after the carrier scans your package.
Please note that delivery dates are estimates and are not guaranteed. Delivery times may vary due to carrier delays, weather, holidays, address verification, product availability, or other circumstances outside our control.
If you have questions about your shipment or cannot locate your tracking number, please contact our customer support team:
- Email: support@rigidspan.com
- Phone: +1 (307) 855-1688
- Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time
For more details about delivery times, shipping restrictions, and damaged or missing packages, please review our Shipping Policy.