Legal notice

Legal Notice

This Legal Notice provides important business, ownership, contact, and website information for RigidSpan. Please read this page together with our Terms of Service, Privacy Policy, Shipping Policy, and Returns & Refunds Policy.

1. Website Operator

This website is operated by SWTMAIN LLC, doing business through the store brand RigidSpan.

  • Store Name: RigidSpan
  • Legal Business Name: SWTMAIN LLC
  • Business Address: 30 N GOULD ST STE R, SHERIDAN, WY 82801, United States
  • Email: support@rigidspan.com
  • Phone: +1 (307) 855-1688
  • Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time

2. Website

The official website for RigidSpan is:

Website: https://rigidspan.com

RigidSpan sells metal garage shelving units, freestanding storage racks, workshop shelving, utility shelving, and related storage products through its online store.

3. Contact Information

If you have questions about an order, product, shipping, returns, refunds, or website content, please contact us using the information below:

We aim to respond to customer inquiries as soon as possible during our normal customer service hours.

4. Store Policies

Before placing an order, please review our store policies carefully:

These policies explain important information about order processing, delivery estimates, shipping restrictions, return eligibility, refunds, customer responsibilities, privacy practices, and website terms.

5. Product Information Notice

RigidSpan works to provide clear and accurate product information, including product descriptions, dimensions, materials, colors, capacities, assembly notes, product images, and use-case guidance.

Product images may include lifestyle props such as tools, boxes, bins, storage containers, or garage items. These props are not included unless the product page clearly states that they are included.

Product weight capacities apply only when weight is evenly distributed across the shelves and when the product is properly assembled and used as intended.

6. Product Safety Notice

RigidSpan shelving units are designed for storage use only. Do not climb on, hang from, exercise on, overload, modify, misuse, or use shelving racks for body-weight support.

Always follow the product assembly instructions and safety guidance provided with the product. Improper assembly, overloading, unsafe use, or use outside the intended storage purpose may result in product damage or injury.

7. Intellectual Property

All content on this website, including the RigidSpan brand name, logos, text, product descriptions, images, graphics, design elements, layouts, and other website materials, is owned by or licensed to RigidSpan, SWTMAIN LLC, or their respective licensors.

You may not copy, reproduce, distribute, modify, sell, resell, publish, or use any part of this website or its content without prior written permission from RigidSpan or the appropriate rights holder.

8. Third-Party Services

RigidSpan is powered by Shopify. We may also use third-party services such as payment processors, shipping carriers, fulfillment partners, analytics tools, marketing tools, and customer support tools to operate our store and provide services to customers.

Third-party services may have their own terms, privacy policies, and practices. RigidSpan is not responsible for the independent practices, policies, or actions of third-party providers.

9. No Unauthorized Use

You may not use this website for unlawful, fraudulent, abusive, harmful, or unauthorized purposes. You may not attempt to interfere with the website, access restricted systems, scrape content without permission, submit false information, or misuse any part of the website or services.

10. Updates to This Legal Notice

RigidSpan may update this Legal Notice from time to time to reflect changes to our business information, website practices, store policies, or legal requirements.

The most current version of this Legal Notice will be available on this page.

11. Legal Contact

Questions about this Legal Notice should be sent to:

  • RigidSpan / SWTMAIN LLC
  • Address: 30 N GOULD ST STE R, SHERIDAN, WY 82801, United States
  • Email: support@rigidspan.com
  • Phone: +1 (307) 855-1688
  • Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time